Privacy Policy
This Privacy Policy explains how CostLiving ("we", "us", or "our") collects, uses, and protects information when you visit our Site. We respect your privacy and are committed to handling your data responsibly.
1. Information We Collect
Information you provide: If you submit our contact form or sign up for our newsletter, we collect the information you voluntarily provide, such as your name and email address.
Usage data: We automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Site. This is collected via analytics tools.
Cookies and local storage: We use cookies and browser local storage to remember your preferences (such as selected currency and cookie consent status). See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect to:
- Operate and improve the Site
- Analyse usage patterns and understand how visitors interact with our content
- Respond to enquiries submitted via our contact form
- Send newsletter updates to subscribers who have opted in
- Comply with legal obligations
We do not sell your personal information to third parties.
3. Analytics
We use Google Analytics 4 (GA4) to understand how visitors use the Site. GA4 collects anonymised usage data. Analytics cookies are only set after you have given consent via our cookie banner. You can opt out of Google Analytics at any time by adjusting your cookie preferences or using the Google Analytics opt-out browser add-on.
4. Third-Party Services
We use the following third-party services that may process data on our behalf:
- Google Analytics โ website analytics (consent-gated)
- Formspree โ contact form processing
- Beehiiv โ email newsletter management
- Cloudflare โ hosting and performance
Each of these services has its own privacy policy governing the data they process.
5. Cookies
We use essential cookies to remember your preferences, and optional analytics cookies (loaded only with consent). For full details, see our Cookie Policy.
6. Data Retention
Contact form submissions are retained only as long as necessary to respond to your enquiry. Newsletter subscriber data is held until you unsubscribe. Analytics data is retained in accordance with Google Analytics default retention settings.
7. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or object to processing of your data. To exercise any of these rights, please use our contact page.
8. Children's Privacy
This Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. International Visitors
The Site is operated internationally. If you are visiting from outside the country where our servers are located, your information may be transferred across borders. By using the Site, you consent to such transfers in accordance with this Privacy Policy.
10. Security
We take reasonable technical and organisational measures to protect information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
11. Links to Other Sites
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.
13. Contact
For any privacy-related enquiries, please use our contact page.